FAQ

  • Q How do you ensure after-sales technical support?

    A We provide:
    • Free installation, commissioning, and operator training;
    • 24-hour response to after-sales inquiries;
    • Remote online fault diagnosis and guidance;
    • Lifelong spare parts supply and technical support.
  • Q Do you provide customized solutions?

    A Yes, we offer tailored solutions based on customer material properties, production capacity requirements, and site conditions.
  • Q What are the features of Hot and Cool Mixing Plant?

    A 1. Higher throughput, less energy consumption, better dispersion, better reliability;
    2. Special designed mixing tools helps to reduce energy input and provide gentle shear;
    3. Vortex-enhancing design of blades and vessels, to ensure best result of homogenization.
  • Q What are the features of Cool Mixers?

    A 1. High cooling efficiency, high throughput, high process reliability;
    2. Unique designed stainless steel jacket can bear higher pressure without deforming;
    3. Mirror polished inner surface require less cleaning work;
    4. High accuracy tank and blade highly reduce dead zone of mixing &discharge.
  • Q What are the features of Cool Mixers?

    A 1. High cooling efficiency, high throughput, high process reliability;
    2. Unique designed stainless steel jacket can bear higher pressure without deforming;
    3. Mirror polished inner surface require less cleaning work;
    4. High accuracy tank and blade highly reduce dead zone of mixing &discharge.
  • Q What are the main advantage of Super Mixers?

    A 1. Better dispersion, higher throughput, less energy consumption, better reliability;
    2. The inner wall and discharge port of mixing tank made by high accuracy CNC center. Make sure the tangent with bottom circle to reduce the obstacle of discharging;
    3. Enlarged opening design makes discharging faster and cleaning easier;
    4. The discharge plug and cylinder is installed on high accuracy sliding rail so the discharge port can be opened total for cleaning. Cleaning time is highly reduced;
    5. For mineral filler recipe, we have option of blade with tungsten carbide surface treatment for wearing protection.
  • Q What are the applications of Titling Mixers?

    A 1. Color MB, black MB, white MB, functional MB;
    2. Compound engineering additive of all kinds;
    3. Powder Coating;
    4. Powder Pre-mixing of all kinds, even food application.
  • Q What types of mixers do you provide, and can they be integrated with other system?

    A We offer titling mixer, high speed mixer, hot & cool mixer plant, cool mixer and Lab mixer all designed for automated integration with upstream or downstream to ensure mixing uniformity and production line efficiency.
  • Q Do your products have international certifications?

    A Our equipment is CE certified and complies with the ISO9001 quality management system, ensuring adherence to international standards for safety, reliability, and environmental protection.
  • Q What kind of company is Polytek?

    A
    POLYTEK (Nanjing) Intelligent Equipment Co., Ltd is the professional manufacturer of high-end mixers. Due to many years of experience and development on machine technology, Polytek can provide customized solution with best performance and stability for different kinds of requirements. We can do the complete factory design of mixing or extrusion plant together with upstream and downstream equipment. 
  • Q What is the delivery time?

    A Standard equipment typically ships within 60-90 days. Customized solutions may require additional time based on technical complexity.
  • Q What is the price range of your equipment?

    A Prices vary depending on the model, configuration, and customization needs. We provide cost-effective solutions and detailed quotations based on specific requirements.
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